Privacy Policy for Sleepy Hollow Retreat
Effective Date: 05/01/2024
1. Introduction
Welcome to Sleepy Hollow Retreat! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from our guests, how we use this information, and the steps we take to safeguard it.
2. Information We Collect
We may collect the following types of personal information from our guests:
- Contact Information: Name, address, phone number, and email address.
- Booking Information: Dates of stay, payment details, and special requests or preferences.
3. Use of Information
We use the information we collect for the following purposes:
- To process and manage your booking.
- To communicate with you about your reservation.
- To improve our services and the guest experience.
4. Surveillance Cameras
To ensure the safety and security of our guests, Sleepy Hollow Retreat is equipped with exterior surveillance cameras. These cameras are located around the perimeter of the property, including entrances, exits, and outdoor areas such as the pool and hot tub.
- Purpose: The cameras are used solely for security purposes, to monitor and protect the property against unauthorized access, theft, and vandalism.
- Data Collection: The footage captured by the surveillance cameras is stored securely and is only accessible to authorized personnel.
- Privacy: While the cameras do cover the hot tub and pool areas, their primary function is security. We do our best to respect our guests' privacy while maintaining a safe environment. If you have any concerns about the surveillance coverage, please let us know.
5. Sharing of Information
We do not share your personal information with third parties except as necessary to process your booking or as required by law. In the event of a security incident, surveillance footage may be shared with law enforcement authorities.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We utilize Squarespace's security features to ensure the data collected through our website is protected. Squarespace uses industry-standard security measures, including encryption and secure socket layer (SSL) technology, to safeguard your information.
7. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sleepy Hollow Retreat
https://stayinokoboji.com
Email - info@stayinokoboji.com